Hosting - E-Mail Settings

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E-Mail Settings

Your e-mail account at your domain is fast and ultra-reliable. It’s POP3 configured and advertising-free. It offers unique you@yourdomain.com personalization.

It allows you to send and receive e-mail using popular e-mail clients like Microsoft Outlook, Outlook Express and more. Whichever way you go, you'll enjoy branding your own business name.

You can use the Webmail service to send & receive Your e-mail from anywhere. Here's how:

www.yourdomain.com/webmail/

» Login with you user name (i.e. joe+yourdomain.com)
and password.

» Contact us if you forgot your password.

» Passwords are case-sensitive.

Troubleshooting

If at anytime you can't send and receive mail, follow these steps:

(1) Check Your Internet Connection

If you can't get online, re-boot
- Your e-mail won't work if you can't get online

If that doesn't work, contact you ISP
- Your ISP is your Internet Service Provider
- Examples: Cox, Bellsouth, Comcast, i-55, etc.

(2) Close all Programs, Reboot

Norton or a spyware program may be causing issues.
- Make sure you can get online.

If you still can't send or receive mail, use Webmail

(3) Use Webmail: www.yourdomain.com/webmail/

An e-mail with a large file attachment may be stuck on the
    server and cannot download to your computer. You must
    delete this e-mail from the server before you can view
    your e-mails on Outlook Express.

(4) Check your mail program settings.

The "Servers Tab" settings should be:
- Incoming Mail (POP3): mail.yourdomain.com
- Outgoing Mail (SMTP): Your ISP's setting (see list below)

ISP Settings:
    - default: mail.yourdomain.com
    - Cox: smtp.cox.east.net
    - Bellsouth: mail.bellsouth.net
    - i-55: mail.i-55.com
    - Comcast: smtp.comcast.net

(5) Can receive e-mail, but can't send e-mail?

Authentication needs to be selected on the outgoing mail.
- This can be modified in your e-mail account settings.

E-mail Account Setup

Follow these steps to add your e-mail account in Outlook Express.

Select Tools

Select "Accounts" on the drop-down list.

Select the "Mail" tab.

Then on the right side of the display box, select "Add > Mail..."

To edit or check your e-mail settings...

Select Properties (3rd button) and the e-mail account listed.

Next, enter your name.

This displays your name to people that you e-mail.

Then enter your e-mail address. (Ex: joe@yourdomain.com)

Keep the default "My incoming mail server is a POP3" setting.

Incoming mail (POP3) server: mail.yourdomain.com

Outgoing mail (SMTP) server: Enter your ISP's setting (see below)

ISP Settings:
    - default: mail.yourdomain.com
    - Cox: smtp.cox.east.net
    - Bellsouth: mail.bellsouth.net
    - i-55: mail.i-55.com
    - Comcast: smtp.comcast.net

Now, enter your user name (Ex: joe+yourdomain.com)

Enter your password - Keep everything lowercase!

Completed.... but there's one last thing.

Authentication

Go under Tools, Accounts, Mail....

Select Properties.....

Select the "Servers" Tab....

CHECK "My server requires authentication" (at the bottom)

Apply settings and that's it!

Test your e-mail and make sure you can send and receive!

Outlook Express Settings - Authentication

Client's Comments

"Support is excellent. Thanks for setting up, forwarding, and re-directing our mail!"

Stacey Guidry
www.cxexhibits.com

"Spam, spam, spam! Two days later, I got no Spam! Thanks D!"

Jimmy Whitney
www.SoundBrew.com

"My e-mail is down! Oh, sorry guys... I just realize my Internet is down.. that's why I can't access my e-mail. Sorry!"

Anonymous